Answers

FaQs-Basics

 

Sure, each internet provider will require a unique dialer under dial up networking which contains access numbers and authentication information.  Of course, you cannot use both providers at the same time. Your browser can also be configured with more than one mail account. In Netscape Communicator, the "user profile manager" is used to perform this function. In Outlook Express, you can add a second account under "tool", "accounts" then "add", "mail". The wizard will request your personal information and then configures the account. If you have neither of these mail clients, you can configure a second mail programs such as Eudora Mail to store the SMTP and POP server information. For more information on configuring your mail client, look under "How do I configure my mail". For more details on Eudora, click here.

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Yes.  For example, you might be watching ESPN on one page in NETSCAPE NAVIGATOR and view cruise packages on Royal Caribbean on another page in MS Internet Explorer. The downside of this is that browsers can bog down the system resources and performance might incrementally depreciate as more pages are opened.  In the extreme case, under-powered systems may lock-up as the demand on the Windows swap file increases.

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Yes.  However, you will NOT be able to access the services SIMULTANEOUSLY and you will be serviced by only ONE e-mail account.  inter.net.works is offering special rates on second and third mail accounts.

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Actually, NO!  Regardless of which telephone exchange you are using, the telephone company will not impose any charges for calls to an Internet Service Provider (not even for a local call!). The internet even makes it possible to "chat" with friends overseas, without incurring overseas charges. Take a look at the internet telephony and chat applications on our download page.

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This is not a bad idea but it is not absolutely essential.  You might be surprised at how long you can spend browsing once you're hooked.  During this time callers trying to reach you will hear a busy tone, unless you've got "call waiting", and if you access this feature, you will lose internet connectivity.

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Just your monthly subscription rate for UNLIMITED usage... that's all! For more details about our payment policy, please click here .

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If you are familiar with WINDOWS 95, you may be able to setup your inter.net.works configuration yourself.  In this case, inter.net.works will waive the setup charge. You simply pay the registration fee and the first month's subscription and you're on your way.  A step-by-step configuration sheet is available at our office in Camp Street.  In addition, the instructions for modifying your setup can be found online at our website.

If you prefer,  you can bring your CPU into our office and one of our technicians will complete the configuration for a charge of G$1500.00.

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BROWSER: Software that allows you to view HTML and capture e-mail.

MODEM: A modulation - demodulation device that  interprets data transmission over telephone lines.

ACCESS: A valid account at inter.net.works.

TELEPHONE: A clean telephone line, which inserts into your modem.

For More on Access problems and configuration, go to Access.

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The main attraction for external modems is the flexibility of sharing the device among several machines and the comparative ease of installation. An external modem is a relatively small device that uses an existing communications port ( or serial port ) so there are no device contentions to resolve. The installation amounts to plugging the modem in, and installing the appropriate software drivers. It sometimes easier to troubleshoot certain problems because external modems carry LED's that indicate the modem status. As a general rule, internal modems carry more components that internal ones (which tend to hand over some functions to the CPU and operating system ). This usually means they may be a little more expensive, but better overall performers. The downside is that you have the clutter of another device, some more cords and a power adapter to plug in. In some older machines, serial port may not support the newer communications standard (UART16830 or better), which may limit the full potential of your modem.

In situations where a communications port is not be available, then an internal modem is the solution. It is a card which inserts into the motherboard and creates it's own communications resource. Some internal modems are called "winmodems" or HSP modems because they utilize some of the CPU's processing time to perform compression and error control. Essentially, these are merely cards with a data pump that rely on the CPU for error control and basic modem functions. In this case, a slow CPU can significantly impair the modem's performance. You should ask your hardware vendor whether your modem is a "winmodem". To find out if you have an HSP modem ,you can  perform a windows diagnostic ( refer to test#2 on the modem troubleshooting page ).

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