FaQsFaQs
What is the fastest way to print my e-mail or web pages ?
What is the best way to review a favorite web site ?
Why does caching speed up browsing ?
How do I clear my browser's cache ?
What is the fastest way to move large files across the internet ?
How do I send a file via e-mail ? Downloadable
How do I clear the location bar in Netscape and Internet Explorer ? Downloadable
How do I automate the dial in process ?
Speed start your address book !
How to e-mail a web page ?
How do I customise my e-mail stationery ?
How can I view several sites at the same time ?
Auto-completion: e-mail made easy !
I lost my content advisor password for Internet Explorer !
I can't find my outlook express icon on the desktop!
How to make your mail portable? Downloadable
Can I use my address book with my online mail ?
What to do if your mail program is "stuck" on a message !
How do I stop mail requesting a password ? Downloadable
An easy way to check on my mail from overseas ?
How to setup deferred mail ?
Access
Can I use my cellular phone for internet access ?
Will my modem work with a PBX ?
I live outside the Georgetown Exchange. How do I tell the dialer where to find access ?
I have been dialing up successfully, but I can't seem to authenticate. The message I get is "dial up networking could not negotiate a compatible set of network protocols"
My modem can't seem to find dial tone.
How do I stop the post terminal screen ? Downloadable
What to do if "save password" is greyed out ?
I can establish a dial in connection but when I try to view web pages an error message comes up saying "proxy settings not found" or "the server you have dialed in not in service"
Why am I being frequently disconnected ? Downloadable
Modem Trouble shooting. Things you should know about your dial up connection, tests and fixes for common errors. Direct Link
General
Should I be concerned about viruses from the internet ?
How do I install and update my anti-virus protection ? Downloadable
Where can I find software on the internet ?
Will I be able to run multimedia applications over the internet ?
Basics
Can I use more than one service provider on one machine ?
Can I use more than one browser on my machine at the same time ?
Can I use one internet account on several machines ?
Will my internet account increase the cost of my monthly telephone bill ?
Do I need a separate phone line for internet access ?
What will I be paying for every month of service ?
I'd like to change my existing provider to inter.net.works. Do I have to pay the setup fee again ?
What do I require for internet access ?
What is the difference between internal and external modems ?
How do I configure my networksgy mail ? Downloadable
What will my e-mail address look like ?
How exactly does e-mail work ?
How do I move my address book and mail from Netscape Mail to Microsoft Outlook Express ? Downloadable
How do I read an e-mail attachment ? Downloadable
How do I check the file size of an attachment ?
How do I sign up with a free online mail service ?
How can I find new e-mail addresses for my address book? Downloadable
How can I sort my e-mail ? Downloadable
How can I send a message to more than one recipient ? Downloadable
How do I know when I've got mail ?
How to solve mail errors ? Downloadable
How do I secure my e-mail ?
Browsing
What is the best way to search the web ? Downloadable
Browsing errors demystified !
Using the browser history. Never lose anything again !
Can't find your question ? Search Me !
Other Resources
Go BBC Webwise. Articles about using and enjoying the internet
Go A quick Guide to downloads
Go Backing up your windows registry
Go Yahoo! the art of surfing
Go Whatis guide to email and the internet. Good reading !
Go Earthlink's comprehensive guide to the internet. E-mail and more !
Go Our Guide to searching the web
Go A beginner's guide to winamp.
Go Our Modem troubleshooting page. Tips, fixes and problem solving.
Go Netscape Knowledge Base. A comprehensive list of errors and fixes
Go No wonder. 24 hour tech support and more !
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