Our support engineers receive requests from users every day. We have assembled some of our responses as downloadable help files. Please do not hesitate to send us your comments, additions or suggestions.
Help files available for download
Get How to backup the windows registry
Get What causes frequent disconnections
Get How to determine version information of your software
Get A basic guide to downloads
Get How to clear the location bar in Netscape
Get How to configure my e-mail account
Get Moving my Netscape address book and mail to Outlook Express
Get How to use people finders
Get How to install and update my antivirus protection
Get Hotfiles: what files to scan for viruses
Get How to use search tools
Get How to read an e-mail attachment
Get How to remove the save password function when checking mail
Get How to send a file via e-mail
Get How to send the same message to more than one recipient
Get How to solve mail errors
Get Tips on installing and configuring Nullsoft's winamp
Get Modem error revealed
Get Modem tests
Get How to make your mail portable
Get How to disable to post terminal screen in dial up networking
Get How to protect your privacy within ICQ
Get Troubleshooting a poor connection
Get How to keep your mailbox organised
Get What to do when your mail seems stuck.
Get How to tweak dial up networking for the internet
Get Understanding Y2K: based on a whitepaper from Microsoft
Get A Y2k Primer
Get 3 Y2K Rollover Test
Get Understanding Y2K test results